Nokia battery authentication
guidelines
Always use original Nokia batteries for your safety. To check
that you are getting an original Nokia battery, purchase it from
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an authorized Nokia dealer, look for the Nokia Original
Enhancements logo on the packaging, and inspect the
hologram label using the following steps:
Successful completion of the four steps is not a total
assurance of the authenticity of the battery. If you have any
reason to believe that your battery is not an authentic, original
Nokia battery, you should refrain from using it, and take it to
the nearest authorized Nokia service point or dealer for
assistance. Your authorized Nokia service point or dealer will
inspect the battery for authenticity. If authenticity cannot be
verified, return the battery to the place of purchase.
Authenticate hologram
1
When looking at the hologram on
the label, you should see the Nokia
connecting hands symbol from
one angle and the Nokia Original
Enhancements logo when looking
from another angle.
2
When you angle the hologram
left, right, down, and up, you
should see 1, 2, 3, and 4 dots on
each side respectively.
3
Scratch the side of the label to
reveal a 20-digit code, for
example,
12345678919876543210. Turn
the battery so that the numbers
are facing upwards. The 20-digit
code reads starting from the
number at the top row followed by
the bottom row.
4
Confirm that the 20-digit code is
valid by following the instructions
at www.nokia.com/batterycheck.
To create a text message, enter the
20-digit code, for example, 12345678919876543210, and
send to +44 7786 200276.
To create a text message, for India only: Enter Battery
followed by the 20-digit battery code, for example, Battery
12345678919876543210, and send to 5555.
National and international operator charges will apply.
You should receive a message indicating whether the code can
be authenticated.
What if your battery is not authentic?
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If you cannot confirm that your Nokia battery with the
hologram on the label is an authentic Nokia battery, please do
not use the battery. Take it to the nearest authorized Nokia
service point or dealer for assistance. The use of a battery that
is not approved by the manufacturer may be dangerous and
may result in poor performance and damage to your device
and its enhancements. It may also invalidate any approval or
warranty applying to the device.
To find out more about original Nokia batteries, visit
www.nokia.com/battery.